Vietnam has set the goal of making all eligible administrative procedures available fully online by the end of 2025, under a new work plan signed by Prime Minister Pham Minh Chinh, Head of the Steering Committee for Science, Technology, Innovation, Digital Transformation and Project 06.

VOV.VN - After one month of implementing the two-tier local government model, many localities across Vietnam have swiftly restructured their administrative systems, stabilised operations, and improved public services, showing early effectiveness and gaining public support despite some remaining challenges.

VOV.VN - Experts attending a forum in Hanoi on July 17 agreed that digital transformation in the public sector not only optimises the operations of government agencies but also facilitates faster access to public services for businesses, including state-owned enterprises, and citizens.

VOV.VN - The new two-tier local government system functioned smoothly and without interruption on its first operational day July 1, ensuring effective public service delivery for both citizens and businesses.

Prime Minister Pham Minh Chinh on June 17 issued a dispatch directing all ministries and provincial-level authorities to ensure seamless and uninterrupted administrative services during the reorganising of local administrative units and the implementation of the two-tier local government model.

The National Public Service Portal will be upgraded into an unified digital “one-stop-shop” platform for all online public services, aiming to streamline administrative procedures for citizens and businesses, said Nguyen Duy Hoang, Director General of the Administrative Procedure Control Agency under the Government Office.

VOV.VN - Da Nang City has proactively applied technology in administrative management by digitizing infrastructure, developing an online public service portal, and implementing a unified service model to reduce time and costs while enhancing service efficiency for investors.

VOV.VN - Despite progress made, there is a pressing need to accelerate administrative reforms, enhance the quality of public services, and reduce disparities in public satisfaction across different social and demographic groups in Vietnam, according to the 2024 PAPI report released on April 15.

Scams involving fake public service software registration and quick investment profits are well-known and continuously warned against by authorities, yet people continue to lose their assets to these schemes.

VOV.VN - The San Francisco City Board of Supervisors (USA) on June 11 voted unanimously to declare Vietnamese as an official language in the city, requiring translation services for government announcements, reported the San Francisco Chronicle.