In shipping market, technology determines success
In the competition for market share, technology is a great competitive edge.
In March, Ninja Van, the South East Asian last-mile logistics company, announced its official operation in Vietnam after a two-year trial.
Phan Xuan Dung, chief representative of Ninja Van Vietnam, said 35 million people are often buying goods online and the figure is expected to increase to 42 million by 2021, offering opportunity for Ninja Van to provide delivery solutions to online sellers.
Nguyen Tran Hieu, managing director of Bac Ky Logistics which joined the market in 2009, has increased its capital to VND173 billion and scaled up its business.
In late 2017, UPS Vietnam enhanced services in 10 provinces/cities, cutting transportation time for imports/exports from Asia to one day and time for imports/exports from Europe to two days.
Ninja Van, which has more than 300,000 orders a month, has become a partner of big players in the e-commerce sector, such as Lazada, Sendo and Tiki.
The logistics companies have also spent big money on technology.
In late January, Ninja received investments to expand its business in Vietnam. Dung said the company now has over 1,000 deliverymen. With an increasingly high number of orders, Ninja Van has to use technology algorithms to manage and optimize the system and delivery.
With the technology, Ninja Van allows goods owners to access the management system, enabling them to do order posting, order management and shipment tracking.
They can also schedule receipt of goods. In addition, customers can easily track the order in real time on the website or contact Ninja Van’s customer services.
To become more competitive, Bac Ky Logistics in early May began deploying the Oracle Transportation Management Cloud, using IoT Fleet Management to manage waterway and domestic inland transportation.
With the solution, Bac Ky Logistics has the ability to automate the planning of the transportation and manage delivery, thus heightening transparency and service speed and optimizing the cost.
The technology platform helps the company mobilize vehicles in an effective way, improve the billing process, and choose shipment sub-contractors.
The company management officers can check vehicles’ current positions as well as drivers’ behaviors, thus anticipating breakdowns and troubles.
Meanwhile, based on real-time data, Bac Ky’s drivers and officers on the spots can make the right decision in different cases.