This marks the first time in Vietnam that a model combining postal services with low-altitude aviation technology has been deployed in the healthcare sector, representing a new step forward in applying science and technology for public benefit.

Under the pilot scheme, Vietnam Post operates small UAVs specifically designed for medical transport, meeting all safety and legal requirements for flight approval within a radius of about 10 km. Each route is expected to operate two flights per day. In case of urgent or unexpected demand from medical facilities, and subject to approval by state authorities, Vietnam Post will increase the number of drones and flight frequency to meet operational needs.

The UAVs have a cruising speed of up to 60 km/h and an operational range of 15 km. They are equipped with real-time flight monitoring cameras and specialized compartments that meet strict standards for transporting medical specimens, medicines and medical supplies.

Speaking at the launch ceremony, Nguyen Trong Dien, director of the Hanoi Department of Health, said the deployment of UAVs in medical logistics represents a concrete step by Duc Giang General Hospital in applying science and technology to improve healthcare delivery. The model helps enhance the efficiency of medical supply chain management, shorten delivery time, increase operational flexibility and ensure safety in patient care.

He noted that the initiative is particularly valuable in emergency situations, natural disasters, disease outbreaks, or when urban transportation systems are disrupted.

Assoc. Prof. Dr. Do Dinh Tung, director of Duc Giang General Hospital, said the pilot project marks the hospital’s efforts in promoting science, technology and innovation in professional medical operations. It contributes to improving the quality of medical services and ensuring equity in healthcare access.

Based on the pilot scheme’s outcomes, he said, the two partners will continue to evaluate and refine the model before gradually expanding its application, with the aim of building a smart, modern healthcare system that better meets the growing needs of the public.

In the next phase, the UAVs are expected to be upgraded to extend their flight range to approximately 20 km, with a payload capacity of around 10 kg suitable for medical transport. Flights will follow pre-programmed routes and be closely monitored, in line with low-altitude urban airspace management regulations and safety and security requirements.

The model delivers direct benefits to patients by shortening laboratory result turnaround time, reducing waiting periods and improving treatment efficiency. It also strengthens connectivity between primary healthcare facilities and higher-level hospitals, helping improve access to medical services.

The delivery process is transparently managed, with real-time tracking to ensure proper use and to serve public health objectives.

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