Representatives of both carriers reaffirmed that passenger safety remains their top priority and flight operations continue to run safely, reliably and without disruption.

On November 29, Noi Bai International Airport reported that Vietjet Air incurred only minor schedule adjustments, with four flight pairs, including two international and two domestic, adjusted. All affected passengers had been re-booked or rerouted by November 28 evening.

Vietnam Airlines maintained completely normal operations on November 29 and all subsequent days, remaining in full compliance with CAAV’s safety standards.

The urgent action stemmed from an Airbus Alert Operations Transmission (AOT) issued at 23:00 on November 28 (16:00 UTC), accompanied by European Union Aviation Safety Agency’s Emergency Airworthiness Directive 2025-0268-E requiring all operators of A319/A320/A321 aircraft worldwide to update or replace ELAC flight-control software governing altitude and directional control before the first flight after 23:59 UTC on November. 29 (6:59 on November 30, Vietnam time).

Carriers asked to rush A320/A321 software updates after Airbus alert

The Civil Aviation Authority of Vietnam (CAAV) has asked domestic carriers to immediately prepare spare parts, equipment, software and manpower to carry out the required fixes following Airbus’s recent call for immediate software update to 6,000 A320/A321-family aircraft worldwide.