Hanoi’s residents will soon be able to complete most administrative procedures without leaving home as the city accelerates efforts to modernise governance and expand fully online public services.

VOV.VN - Da Nang City has proactively applied technology in administrative management by digitizing infrastructure, developing an online public service portal, and implementing a unified service model to reduce time and costs while enhancing service efficiency for investors.

Prime Minister Pham Minh Chinh has expressed his belief that the public and business community will actively support the building of national database on population and management of citizen ID cards, contributing to promoting national digital transformation in the next period.

Ninety-nine percent of businesses said online public services are beneficial or highly beneficial, according to the E-commerce White Book 2020.

A national workshop on developing e-Government and an online public service portal towards digital government was jointly held by the Vietnam Digital Media Association and the International Data Group (IDG) in Vietnam on September 17 in Ho Chi Minh City.

The General Department of Taxation has reported that it has completed the integration of additional 27 administrative procedures into the national public service portal, lifting the total number of online public services provided through the portal to 120