Vietnam, like many other countries, is in a bid to spur economic innovation with Artificial Intelligence (AI), but experts said the country is starting from at a low point and needs to make a huge effort to catch up with the global trend.
|Ki-Ki, the first Vietnam-made chatbot, was presented at Zalo AI Summit 2018 in late December 2018. (Source: enternews.vn)|
Bui Hai Hung, a researcher from Google DeepMind (USA), said the AI advances of the past decade could create comprehensive changes in global industries and services, from healthcare to energy.
He believes the AI laboratories established so far in Vietnam, such as those started by FPT and Zalo, are a good start.
However, training in the field of AI remains limited due to a lack of funding, so State and business investment is sorely needed.
“Although Vietnam has paid great attention to AI applications, it still lacks a staff capable of accessing AI research at a global level,” Hung said.
Herve Vu Roussel, head of data engineering at Sentifi, acknowledged the problem.
“A lack of engineers having profound knowledge on machine learning, or data scientists, is one of the challenges for AI development in Vietnam”, Herve said.
According to a report by Nexus FrontierTech, rubikAI and G&H, most AI companies in Vietnam are in the first stage of development and have fewer than 10 AI engineers. AI courses are offered at only six universities in the country.
According to a report by TopDev, a recruitment network and ecosystem in mobile and IT, Vietnam will be short 70,000 to 90,000 information and technology (IT) workers next year despite increasing salaries.
In the past five years, many start-ups have developed projects related to artificial intelligence (AI) and machine learning, and are willing to pay an AI engineer as much as 1,678 USD a month, or 22,000 USD a year. However, the report said many businesses could not find suitable personnel.
Duong Trong Tan, founder and CEO of Agilead Global, a firm providing AI training, coaching and consulting services to individuals, organisations and start-ups in Vietnam, said this can be addressed by enhancing the workforce for IT in general and AI in particular through a combination of university training and enterprise recruitment.
“In the era of rapid change like today, if a school is not associated with enterprises to improve their training programme and put in new content that businesses need or new technology, they can hardly keep up with the pace of economic changes,” Tan said.
Bui Hai Hung from Google Deepmind said basic training courses for AI would be costly.
“It might need investment and support from the Government and enterprises,” Hung said.
Because AI devices learn how humans think and act through the collection of massive data sets, they work best when more data are available.
Herve Vu Roussel from Sentifi said Vietnam’s weakness is in data and information.
“When you talk about AI, data comes first,” he said. “But there just isn’t a lot of good data here in Vietnam. If you take a look at Google Maps, you’ll see that not all the roads are mapped correctly. AI is a data-driven field, so without good data, we’re at a dead end.”
Charles Ng, Appier’s Vice President in charge of Enterprise AI, agreed, saying that for successful AI adoption, a company’s data must be solid.
“Getting solid data infrastructure in place is still a big challenge that businesses in Vietnam face,” he said.
However, experts said they are optimistic about Vietnam’s AI future.
“We have become more serious on this matter; what Vietnam can do now is to strengthen its programme on data engineering, data mining and databases,” he said.
“But most of all, we have to create a community for AI and nurture it,” he said.
According to a survey on 500 Vietnamese firms conducted in 2018 by Vietnam Report, only 13.6 percent have invested in AI in production and business; 18.2 percent are studying the model and 18.2 percent have plans for investment in the coming two to three years. Almost 50 percent of the surveyed companies do not have plans for AI investment yet.