ANZ named Vietnam’s best retail bank

Addressing the awards presentation ceremony in Seoul on March 21, ANZ Vietnam’s Head of Retail Banking Duong Duc Hung said: “We differentiate ourselves from the competition through our clear and focused strategy and our successful execution of targeting Vietnam’s affluent and emerging affluent market segments. Our significant progress in 2012 has laid a solid foundation for our ambitious growth plan in 2013 and beyond.”

“This year marks the 20^th year of ANZ’s operations in Vietnam, a milestone clearly demonstrating the sustainability of our franchise throughout economic cycles. We will continue investing in our people, technology, and operations to deliver superior products and services to our customers,” he added.

ANZ Vietnam outstanding performance in 2012 involved a remarkable improvement in its retail financial performance thanks to upscaling its sales and operations while keeping costs and risks well managed. ANZ's consistent leading position in the wealth management space and strong growth in its mortgage and credit card businesses helped ANZ maintain its winning edge over its peers.

ANZ was one of the first international banks to operate in Vietnam, establishing a Vietnamese office in 1993. It has expanded to its 10 current Vietnamese branches and transaction points that offer a full range of services including retail banking, institutional banking, and commercial banking catering to small, medium, and emerging businesses.

In February 2013, ANZ won the Visa Vietnam “Leadership in Card Activation” Bank Award. Trade Finance Magazine voted ANZ Vietnam the “Best International Trade Bank in Vietnam” in 2012.