VPBank collaborates with Amazon Web Services to lift digital banking experience
The Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has officially signed a strategic collaboration agreement with Amazon Web Services (AWS) in enhancing digital banking experiences for its customers.
VPBank will use AWS SageMaker and AWS AI Services to improve its analytics capabilities and accelerate the development of banking-financial applications, enhance automation of banking tasks, and drive new digital banking features such as chatbots and digital banking solutions to improve customer service.
The collaboration will also help VPBank optimise costs without having to invest in on-premises infrastructure to scale its digital banking services.
VPBank will also leverage the AWS Training and Certification programmes to develop a workforce proficient in cloud skills. Additionally, AWS will work together with VPBank to support its recruitment events targeted at engineers and developers to strengthen its digital workforce.
Luu Thi Thao, Standing Deputy CEO of VPBank said the collaboration between VPBank and AWS will create great innovations in the bank to satisfy the diverse needs of customers.
Besides, it will also help strengthen the stability of VPBank’s core banking system, meeting the highest standards of information security and safety, and helping customers feel more secure every time they conduct a transaction, especially in the digital environment, she added.
VPBank expects that its cooperation with AWS - the world biggest cloud provider - will lift the bank to a new height in technological capacity, helping it better serve customers and become a destination of high skilled human resources.