VinFast, Castrol India sign MoU to expand EV after-sales network
VOV.VN - VinFast Auto India, a subsidiary of global EV leader VinFast, has signed a memorandum of understanding (MoU) with Castrol India Limited to provide reliable and accessible after-sales support for its EV customers across the country.

Under the MoU, Castrol India will open selected outlets from its 750-strong Castrol Auto Service (CAS) network in more than 300 cities to VinFast customers. Those outlets will include dedicated VinFast-branded service bays, certified EV technicians and genuine VinFast parts.
VinFast will supply service manuals, diagnostic tools, training and warranty processes, while Castrol will ensure participating workshops meet the required infrastructure and capability standards. The cooperation gives VinFast customers access to Castrol’s service expertise, standardized protocols and a digitally integrated workshop ecosystem, aiming to deliver consistent quality, transparency and convenience at every service touchpoint.
Pham Sanh Chau, CEO of VinFast Asia, said “For VinFast, India represents not just a new market but a long-term commitment to building an inclusive EV ecosystem. Reliable after-sales care is central to this vision, and our collaboration with Castrol India along with other partners ensures that customers will have access to trusted, high-quality service across the country from the beginning. This initiative also aligns with both companies’ commitment to supporting India’s transition towards sustainable mobility by making EV ownership hassle-free and future-ready.”
Rajeev Govil, Senior Vice President, India B2B, Castrol India said, “As electric mobility grows in India, after-sales service will play a critical role in building customer confidence. Through this cooperation, we bring the strength of our Castrol Auto Service network to support VinFast and its EV customers. With our wide reach and experience in servicing conventional passenger vehicles, we are excited to enable our network to deliver comprehensive EV solutions and play a part in shaping a stronger mobility ecosystem in the country.”
VinFast has reinforced its commitment to India’s EV landscape through major investments. The company recently launched its first overseas assembly facility in Thoothukudi, Tamil Nadu, with an initial capacity of 50,000 vehicles annually, scalable to 150,000 units, creating thousands of direct jobs. Alongside local production, VinFast has teamed up with dealer groups to establish 35 dealerships across 27 cities by the end of 2025.
With the recent launch of its premium SUVs VF 6 and VF 7 in India, VinFast is building a comprehensive service backbone to ensure customers enjoy the same level of confidence, convenience and care that defines its vehicles. The cooperation underscores both companies’ commitment to supporting India’s transition to sustainable mobility and to providing long-term reliability for EV owners.