Vietnam Airlines in Germany performs well
The national flag carrier Vietnam Airlines’ branch in Germany has seen an impressive business performance with an estimated EUR58.3 million in revenue this year.
2015 was a challenging year for the firm and the aviation sector in general with disadvantages on euro-American dollar exchange rate, fierce competitiveness among airlines, unstable politics in the Middle East and the danger of terrorism, head of the Vietnam Airlines branch Ngo Tri Hung said at a recent customer agents’ conference in Berlin.
Despite such challenges, the firm tried its best to improve its service quality and marketing as well to operate about 400 flights with 86% full occupancy, he added.
The firm received ideas from its agents attending the conference on improving service quality.
Also at the conference, the firm auctioned a return ticket worth EUR3,000 and collected more than EUR5,000 from individuals and organisations to sponsor soldiers and guards who protect Vietnam’s islands and sea.
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| The firm auctioned a return ticket worth 3,000 EUR (Photo:VNA) |
Despite such challenges, the firm tried its best to improve its service quality and marketing as well to operate about 400 flights with 86% full occupancy, he added.
The firm received ideas from its agents attending the conference on improving service quality.
Also at the conference, the firm auctioned a return ticket worth EUR3,000 and collected more than EUR5,000 from individuals and organisations to sponsor soldiers and guards who protect Vietnam’s islands and sea.