Uber debuts support centre for partners

Speaking at the event, Executive Director of Uber Vietnam Tom White said as the largest of its kind in Vietnam, the three-storey centre sprawls over a site of 620 sq.m where Uber will develop support features to improve experiences of drivers and passengers. 

It will also improve service quality by issuing rules for drivers and allowing early reservation for rides. 

White said Uber also increases safety for passengers by providing basic information about their upcoming rides. 

Uber and Grab are the only two foreign firms registering for pilot e-hailing projects apart from local taxi companies, including Vinasun Taxi, Thanh Cong Taxi and Sun Taxi.

Present in Vietnam since 2014, they both accept payment in cash and bank cards.