Committed to the mission of becoming a bank that provides comprehensive financial solutions, PVcomBank has been successfully leveraging BPC’s next-generation SmartVista platform over the past decade to meet the increasingly diverse needs of both individual and corporate customers.

The transformation to the SmartVista platform with its numerous technological advantages, helps PVcomBank improve the transaction processing speed for cards, enhance security in banking services and optimize operational costs. In addition, it also serves as a solid foundation for the bank to pursue sustainable and modern development, fully meeting market demands and regulatory requirements in the future.   

BPC’s SmartVista platform has formed the “backbone” of PVcomBank’s digital transformation journey, migrating legacy core system to future-proven modular solution stack. This great enhancement expands card issuance and management capabilities of the bank while establishing flexible API connections between modules. With the effective solution, PVcomBank has continuously developed, increasing the total number of issued cards to over 1,1 million (including both debit and credit cards) in 2024, with an average of 7 million transactions processed per month - reflecting steady growth in card services delivery to the customers.

With the rise in transactions over the years, BPC has introduced an innovative Fraud Management solution to support PVcomBank in tracking and preventing the most complex fraudulent activities. More recently, BPC assisted PVcomBank in upgrading to 3DS 2.2 for Mastercard. This improvement also has been seamlessly integrated with domestic cards, ensuring a consistent and secure experience for the customers.

Under the new collaboration agreement, PVcomBank and BPC will continue to work closely on maintaining and upgrading the card solution software system. The flexible implementation of projects based on real time enables PVcomBank to optimize operational efficiency, enhance customer service quality and gradually elevate multi-channel payment service ecosystem.

In addition to growth objectives in card services business activities, PVcomBank and BPC will also collaborate for implementing advanced risk prevention solutions. These initiatives based on contemporary model will allow PVcomBank to proactively monitor and prevent sophisticated and complex fraudulent activities.   

Ms.Nguyen Thuy Hanh, Deputy General Director of PVcomBank said, “Over the past decade, BPC has remained a trusted strategic partner of PVcomBank. Migrating from legacy core system to SmartVista platform is not just a technological moving, but also a strategic decision that enables us to maintain flexibility and competitiveness well in an  ever-changed market. The tangible outcomes speak for themselves, as the bank’s transaction volume and card business continue to grow steadily. The modern technology platform allows us to swiftly launch new products, expand bank card services with the highest security standards, delivering optimized experience for the customers. We believe that with BPC’s partnership, PVcomBank will lead the way in shaping the future of banking in Vietnam”.

Ms.Hanh Bui, Country Manager of BPC Vietnam also commented, “It has been an honor to have accompanied with PVcomBank along digital transformation journey over the past 10 years. BPC fully aligns with PVcomBank’s vision of driving digitalization in the banking industry and committing to deliver modern financial solutions that are oriented for the future and sustainable development. In long-term, we not only provide an optimized technology platform but also continuously upgrade and develop effective solutions for the next times. We look forward to maintaining our collaboration and supporting PVcomBank in digital transformation, innovative activities, through next versions of SmartVista platform”.

In recent times, PVcomBank has continuously been expanding cooperation with many prestigious domestic and abroad organizations in order to gradually improve its infrastructure, enhance technological solutions to meet international standards. As a result, PVcomBank has been able to enlarge comprehensive partner ecosystem with diverse products and services on digital platforms, affirming the leading role in innovation.

PVcomBank: Elevating customer experiences to new heights

VOV.VN - Founded in 2013, Vietnam Public Commercial Joint Stock Bank (PVcomBank) resulted from the merger of Petro Vietnam Finance Joint Stock Corporation (PVFC) and Western Commercial Joint Stock Bank (WesternBank).