Officials promised to study the need for lifting the state of emergency, in place since 1963.
The government also said it would bring to trial those suspected of killing several protesters in Deraa.
President Bashar al-Assad later ordered the release of everyone arrested during the "recent events", state media said.
Presidential spokeswoman Bouthaina Shaaban blamed outside agitators for whipping up trouble, and denied that the government had ordered security forces to open fire on protesters.
But she said this "did not mean mistakes had not been made".
A committee would be set up to talk to "our brothers in Deraa" and bring to justice those responsible for killing protesters, Ms Shaaban said.
She also said the government would raise workers' wages, introduce health reforms, allow more political parties to compete in elections, relax media restrictions and establish a new mechanism for fighting corruption.
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