Saigon express services stuck as demand for pre-Tet shipments spikes

During the last week leading up to Tet holiday, not only streets, bus stations and airport in Ho Chi Minh City are jam-packed, but also the express delivery services, when packages are more likely to arrive late as orders skyrocketed.

Tet, or the Lunar New Year, begins on January 28, and local residents who wish to send holiday gifts to their distant family members and friends have been facing myriad problems with the overloaded delivery service.

Many local courier companies were forced to stop receiving new orders due to the immense pressure.

Nguyen Thi Thanh, owner of an online fashion shop in Go Vap District, said her customers from across the country have increased purchases prior to the Lunar New Year.

Thanh, who normally ships her products to distant buyers via express delivery, confirmed that she had faced several difficulties recently.

“I had to wait for hours for my turn to send my packages via the courier,” Thanh complained.

An employee at a post office in Go Vap District attributed the problem to the rapid increase of online sales in recent years. Online sellers would turn to post office to ship their merchandises to customers.

“We have stopped accepting requests for delivery to northern provinces,” the employee said.

“Staff members here have had to work extra hours to deal with the large amount of orders.”

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