Biometric check-in solutions scaled up at airports
Solutions such as digital identification, electronic authentication, and biometric technology have proven effective at airports, helping passengers shorten procedures, reduce congestion, and enhance flight experience, the Police Department for Administrative Management of Social Order (C06) said on July 28.
The online check-in function on the VNeID application allows citizens to complete these procedures quickly and conveniently. At the same time, it helps reduce congestion at check-in counters, improve travel experience, and promote digital transformation in the aviation sector. To use this feature, individuals must have a Level-2 digital identification account.
Accordingly, the implementation process is divided into three phases. Phase 1, from June 9 to July 15, focuses on summarising and evaluating the pilot results and officially putting the solutions into service at at Noi Bai International Airport, Terminal 3 of Tan Son Nhat International Airport, as well as Da Nang, Phu Quoc, Cam Ranh, Phu Bai, and Cat Bi international airports.
During Phase 2, from July 16 to September 15, the initiative has been rolled out at Can Tho International Airport and 10 domestic airports: Dien Bien, Buon Ma Thuot, Rach Gia, Con Dao, Phu Cat, Pleiku, Tuy Hoa, Chu Lai, Dong Hoi, and Tho Xuan.
Meanwhile, Phase 3, from September 16, 2025, to January 1, 2026, will continue expanding the scope of implementation and finalising the legal framework, aiming to ensure that at least 70% of domestic air passengers pass through automated gates (including both security checkpoints and boarding gates) using solutions based on digital identification, electronic authentication, and biometric recognition.
In the coming period, the C06 Department will continue to closely coordinate with local authorities and relevant agencies to expand the implementation scope and raise the number of air passengers using digital ID accounts via the VNeID app.
In addition, solutions related to technical infrastructure, staff training, and public communication will be strengthened to ensure effective and comprehensive implementation. These efforts aim toward building a digital government, digital citizens, and a digital society in line with the national development orientation to 2030.
Biometric check-in rolled out at Tan Son Nhat International Airport
A biometric identification and digital authentication system integrated with the VNeID application officially began operation at Terminal T3 of Tan Son Nhat International Airport, streamlining passenger procedures from check-in to boarding.
