NA Standing Committee looks into settlement of complaints

The National Assembly Standing Committee reviewed a report on answers to voters’ suggestions, the results of citizen reception, and the settlement of citizens’ complaints and denunciations sent to the legislature in August during its ongoing third session in Hanoi on September 21.

Speaking at the event, Chairman of the NA Standing Committee’s Ombudsman Committee Duong Thanh Binh emphasized that the committee received 334 suggestions from 32 delegations of NA deputies in centrally-run cities and provinces following the NA’s first session, which were sent to competent agencies. So far, all 807 voters’ suggestions sent to the 14th NA’s 11th meeting have been dealt with, equivalent to 100 percent.

Binh added that NA deputy delegations actively inspected and directed pandemic prevention and control work, monitored the provision of support for residents, workers and employers who met difficulties caused by the pandemic in localities.

Such proved the public trust in the leadership and directions of the Party and NA, the management of the Government, the Prime Minister, local authorities at all levels, common consensus by people from walks of life in the fight against the pandemic and socio-economic development, he said.

Participants basically agreed with the Ombudsman Committee’s report. Several opinions proposed the NA agencies organs and delegations of deputies further strengthen the supervision over the settlement of complaints and denunciations.

NA Chairman Vuong Dinh Hue suggested the Ombudsman Committee continue reviewing the settlement of complaints, denunciations and reception to citizens via NA agencies.

The NA Standing Committee assigned the Ombudsman Committee to acquire feedback at the event. Other NA agencies were also required to work with competent agencies to deal with complex and prolonged complaint and denunciation cases.

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