Monday, 15:23, 23/02/2026

Civil servants in Hanoi return to work after nine-day Tet break

VOV.VN - After the nine-day Lunar New Year (Tet) holiday marking the Year of the Horse, office workers in Hanoi have returned to their regular routines, as the capital regains its usual pace.

civil servants in hanoi return to work after nine-day tet break picture 1 — At the Public Administrative Service Centre No.4 in Hanoi, large numbers of residents arrive early in the morning on February 23 to complete administrative procedures.

civil servants in hanoi return to work after nine-day tet break picture 2 — Civil servants assist residents in navigating online procedures on the administrative system, helping them complete required steps electronically.

civil servants in hanoi return to work after nine-day tet break picture 3 — “Currently, most procedures are carried out via the National Public Service Portal. For elderly citizens or those who face difficulties with online steps, we have staff on hand to provide dedicated guidance to ensure the process is smooth and efficient,” says Hoang Thi Thu Ha, a staff member of the Public Administrative Service Centre No. 4.

civil servants in hanoi return to work after nine-day tet break picture 4 — At the Public Administrative Service Centre in Cua Nam ward, the number of residents coming in person remains modest, but civil servants are busy processing online applications through the digital system.

civil servants in hanoi return to work after nine-day tet break picture 5 — Staff at the Hanoi Public Administrative Service Centre No.2 immediately process online dossiers filed through the city’s administrative procedures information system during the Lunar New Year holiday, ensuring no backlog accumulated over the break.

civil servants in hanoi return to work after nine-day tet break picture 6 — Nguyen Van Phong, head of the Hanoi Public Administrative Service Centre No.2, says all staff arrive on time, wear proper attire and maintain a professional and attentive manner, proactively guiding citizens while promptly receiving and processing applications to ensure smooth operations from the outset of the new year.

civil servants in hanoi return to work after nine-day tet break picture 7 — Thanks to the assistance of staff, administrative procedures are handled promptly and smoothly.

civil servants in hanoi return to work after nine-day tet break picture 8 — Residents complete administrative procedures at the Hanoi Public Administrative Service Centre No. 2.

civil servants in hanoi return to work after nine-day tet break picture 9 — Residents receive guidance from civil servants while completing administrative procedures at the Yen Hoa Public Administrative Service Point in Hanoi.

civil servants in hanoi return to work after nine-day tet break picture 10 — “I am given clear instructions on how to complete my daughter’s birth certificate. The procedures are quite simple and straightforward. The online portal is user-friendly and efficient, and I do not have to wait long. The staff are very supportive and welcoming,” says Dao Thuy Trang, a resident of Thanh Xuan ward.

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