|A back-up operation center
Each of the new centres will operate outside the headquarters of Vietnam Airlines and will be working around the clock in order to solve any issues that occur.
In addition to the opening of the back-up operation centres, passengers who are either waiting to be tested or are filling out their health declaration forms at Noi Bai International Airport are to be provided with free meals and drinks.
Since the initial outbreak of the COVID-19, Vietnam Airlines has been active in preparing for a range of scenarios in order to cope with the impact of the disease.
Aside from providing employees with protective medical equipment and strictly guarding the firm’s main operations centres, the back-up operation centers have been put into service with each one being fully equipped with sufficient resources necessary to ensure the smooth operation of flights and the ability to resolve any technical issues in any scenario.
Moreover, the airline’s leaders have assigned a number of deputy general directors to work at the operation centers located in the south of the country to ensure they are effectively managed and they operate smoothly amid increasingly complicated developments caused by the epidemic.
Previously, Vietnam Airlines had deployed remote working plans for both leaders and employees, whilst also implementing video conferencing systems to allow workers to exchange their knowledge at any given time without the need to meet face-to-face.
In a bid to enhance health and safety standards for employees working at the company's headquarters, a score of drastic measures have been implemented, such as checking the body temperature of arrivals at the entrance, requiring workers to wear masks, and encouraging staff to regularly wash their hands during work time.