E-Government symposium targets customer satisfaction

(VOV) -Vietnamese and international experts from around the globe gathered in Danang city on July 17, presenting the state-of-the-art and most recent innovations in e-government.

The symposium was considered a premiere platform for governmental leaders and information technology professionals from a variety of disciplines to share experiences and discuss key initiatives which influence and shape government strategies and implementations.

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Speakers examined a variety of topics including E-Government development and key initiatives for smarter cities, better data management, and mobile government and e-services.

They provided an overview of Vietnam’s E-Government development that is opening up opportunities for wider application of information and communication technology, stressing the need for enhanced focus on customer satisfaction.

An exhibition showcasing the latest technologies and products serving E-Government development in Vietnam was also held the same day.

The event is the result of the joint efforts by the Danang municipal People’s Committee and the International Data Group (IDG ASEAN).