ACB raises the bar for excellence in customer service
(VOV) - The Asia Commercial Bank (ACB) on October 15 was recognized as 'Best Customer Service Provider for 2015' by the Global Financial Market Review (GFM) in Ho Chi Minh City.
“This prestigious accolade testifies to ACB’s hard work and dedication in adapting to the banking industry trends and servicing our clients’ ever-increasing demand for attentive customer service,” said ACB General Director Do Minh Toan at the presentation ceremony.
The banking market is a dynamic and fast-changing market, and with our clients becoming more business savvy, the pressure to provide efficient customer service is significantly heightened.
ACB puts customer service first in order to stand out from competition, Toan underscored, adding that this is the reason Moody’s Investors Service recently upgraded the long-term deposit and issuer ratings of ACB to B2 from B3.