Vietnam ranks 76/193 countries in online service index
Vietnam ranks 76th over 193 countries in terms of the online service index in the United Nations’ assessment, up five places compared to 2020.
The Ministry of Information and Communications (MIC) reports that all ministries and branches have issued resolutions, programmes, plans or action plans on digital transformation, and they have all established their own steering committees on digital transformation.
To date, the percentage of eligible public services delivered online at level 4 is 97.3%; the rate of online public services generating dossiers is 67.8%, twice as much as in the same period in 2021.
The online processing rate was 43.2%, up 14.57% over the same period.
In addition, the development of digital platforms is considered a breakthrough solution to accelerate the digital transformation process.
To date, more than 50 digital technology platforms have been launched to serve the national digital transformation on all three pillars of digital government, digital economy and digital society.
The MIC has also proactively provided direct support to localities to offer full online public services.
Statistics recorded from the automatic monitoring and measurement system of the MIC show that the three ministries of Industry and Trade, Education and Training, and Information and Communications lead in the percentage of online public services, with 100%, 100% and 97.67%, respectively, from the beginning of this year to the end of August.
Regarding the percentage of applications processed online, the Ministry of Industry and Trade, the Ministry of Education and Training, and the Ministry of Finance have the highest online processing rate, reaching 99.99 %, 99.58 % and 91.41%, respectively.
In the group of localities, Long An, Hai Duong, Tien Giang, Hoa Binh and Bac Giang are the provinces with the highest percentage of online public services, ranging from over 90% to 96.47%.