BIDV named as Best Retail Bank in Vietnam for five consecutive years

The Bank for Investment and Development of Vietnam (BIDV) was named the Best Retail Bank in Vietnam for five consecutive years.(Photo: vnexpress.net)

The award was presented to the bank at a ceremony held in Dubai, the United Arab Emirates on March 21, in conjunction with the Excellence in Retail Financial Services International Awards 2019.

With this valuable award, BIDV has affirmed its unceasing efforts in providing the customers with high-tech products and services.

Last year, the bank paid due attention to promoting modern distributing channels and became a pioneer in applying the achievements of the Fourth Industrial Revolution to meet the diverse demands of the customers. Its prominent products include BIDV SmartBanking featuring virtual assistance, QRPay, online currency trading, BIDV Pay allowing customers to withdraw money at ATMs without cards, among others.

Besides, BIDV has improved customer services through the 24/7 Contact Centre and Social Medial Command Centre.

To date, the bank has launched over 100 products and services for individual customers.

As of December 31 last year, BIDV’s total assets exceeded 1.28 quadrillion VND (55.11 billion USD), the most among banks in Vietnam. The bank also posted more than 9.63 trillion VND (414.2 million USD) in pre-tax profit, an annual increase of 11 percent.

The bank was ranked 307th in the 2019 list of the world’s top 500 valuable bank brands recently announced by the Brand Finance, an independent branded business valuation and strategy consultancy firm. The ranking was up 44 places against 2018.