MB is the only bank in Vietnam to have ever been nominated for the prestigious award. Annually the APQO honours exemplary organizations from six Asian and Pacific Rim Countries for world class quality performance.
Criteria for the award include the role of leadership, strategic planning, orientations for target customers and markets, measurement, analysis and management of knowledge and the development of human resources, as well as management of business results.
The awards ceremony is scheduled for Kuala Lumpur, Malaysia from November 23-26 on the occasion of the 20th APQO International Conference on Quality.
At present, MB is one of few Vietnamese banks which have applied several international quality standard systems such as ISO 9001, Lean-Six Sigma in their business procedures.